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Telephone Message On Hold
Message-On Hold recognizes that you have many items of worry in your day-to-day business operation. It is our desire to insure you that your on hold messages aren't one of those issues. We will provide you with high quality, professionally recorded messages for those instances where callers are transferred and placed on hold. Upon completion of our questionnaire and topic guide, we furnish you with a double spaced professionally written script for you to review and make any necessary changes direct to the copy.
Investing in a telephone message on hold system is an important competitive advantage since it focuses on aspects of a call typically overlooked. No matter how well your company handles calls, at some point, they will need to be transferred and placed on hold. At that opportunity, the on hold system plays the custom messages appropriate for your callers. Instead of listening to silence or generic music or messages, callers hear information they may need, and they will pay attention to a professionally produced message with background music.
Studies have shown that callers who hear on hold messaging have significantly lower chances of disconnecting and a greater likelihood of making a purchase. This means that you can drive down costs, while also increasing revenue with a professionally produced telephone message on hold from Message-On Hold. You'll capture cost savings because callers will no longer hang-up and call back later, or, worse yet, contact your competition. Revenues will increase because your customers will have a more positive mindset when speaking with your sales reps, and, as a result, be more likely to increase their purchases with your company.
Message-On Hold recommends frequent changes to your message every 6 to 8 weeks. Keep in mind that this is the most cost effective opportunity for your company to get important information out to the public, and keeping fresh, updated content will enhance effectiveness. Changes can include sales promotions, hours of operation, seasonal updates and answers to frequently asked questions. As mentioned previously, Message-On Hold will provide you with a professionally composed double-spaced script for your review, and for you to make changes direct to the copy. Telephone message on hold is a marketing technique with one of the best ROIs. Call Message-On Hold today for your free consultation, and remember to 'Turn Your Hold Button Into Money'.
Testimonials
The folks of Message on Hold are so easy to work with. They are quick, very professional and have fantastic customer service.
I have worked as a lead source with Message on Hold for over 14 years. I have always found my working relationship with the company to be extremely professional. They are very knowledgeable, resourceful and creative with customer solutions. As a lead source, one of the most important criteria is communicating and returning telephone calls. They are excellent at both keeping in touch and making sure I have the information I need in a time frame that meets my customer's needs. Their work is top of the line. They can do different languages, even dialects, and they have excellent talent choices. I am always pleased with the work that is done for my customers. Many of the customers are repeat customers which is a testimonial to the work of Message on Hold. I can highly recommend them.
My associates and I are very satisfied with Message-On Hold's level of expertise and turn around time in getting our orders complete. We are very satisfied with the quality of work.
Over the past few decades of working with Message-On Hold, I am very pleased with their prompt deliveries, quality products, and customer service. In addition, my customers are quite complementary of their company.
The Message-On Hold has always been very professional, thorough and dedicated to what we are trying to accomplish with our on-hold message. The voices used for the message have all been very eloquent, elegant and articulate. People listen to our message and not only pay attention to it. We receive many great comments from our customers on the message, the music and the voices used.
We love the quality of their work and their personalized customer service. We've used their service for many years and I'm sure we'll use them for years to come.
This sounds great. You read it perfectly. Thank you for turning this around so quickly! Message on Hold delivered on deadline! My company recently rebranded, and we needed a very fast turnaround for a new on hold phone script. The team at Message on Hold quickly produced a professional, high-quality recording that we are eager for our customers to hear.