Your voice mail system offers many options for each phone caller. As the call is transferred and placed in the holding pattern, it can go directly into your voice mail, it can be picked up at that moment, or it can be set-up to actually find you through your cell phone. In addition to the personal options, your company has many ‘trees’ available with your voice mail system including day, night, business, busy, holida

The automated attendant or automatic call distributor (electronic receptionist) is designed to receive incoming telephone calls from your prospects and customers, and distribute them to the desired department. The ACD (automatic call distributor) generally includes the following detail