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Auto Attendant Greetings
Many companies recognize that the main benefit of an auto attendant is to answer incoming telephone calls, and, as a result, realize the significant cost savings from not having to pay a live operator. Another important benefit is provided by the flexibility to develop custom greetings to direct each caller to the appropriate department, and, in some cases, add special company messages. This goes much further than picking a voice to read off a list of options for the customer or prospect to select from. The auto attendant greeting can be compared to a doorman at a prestigious hotel because it sets the stage for a high quality customer experience to be enjoyed by each entrant. Message-On Hold will produce your custom auto attendant greetings combining a professional voice with background music to create the mood that your company desires for each caller.
Working with Message-On Hold is a very simple process. You can fax or e-mail us your desired messages for our review and comment. Our director of production will arrange a convenient telephone time for you to select your voice and music, and to discuss any scripting recommendations. We'll turn your approved selections and script into a high quality production that conveys the level of dedication that your company has with each caller. The auto attendant greeting is the first voice that your customers hear when calling your company, and we are committed to ensuring that our professional production matches the tone of your business.
Although not recommended, most companies don't hesitate recording one of their employees' voices on their auto attendant (the caller may recognize the voice, or worse yet, question your credibility). The customization provided by Message-On Hold will prove to your callers that your business is serious about your connection with them, and in it for the long run. Your investment in an auto attendant with custom greetings will not only establish to your callers that you care about the quality of service they receive, but will also enhance your business relationship. Call Message-On Hold today for your custom auto attendant greetings, you'll be glad you did.
Testimonials
The folks of Message on Hold are so easy to work with. They are quick, very professional and have fantastic customer service.
I have worked as a lead source with Message on Hold for over 14 years. I have always found my working relationship with the company to be extremely professional. They are very knowledgeable, resourceful and creative with customer solutions. As a lead source, one of the most important criteria is communicating and returning telephone calls. They are excellent at both keeping in touch and making sure I have the information I need in a time frame that meets my customer's needs. Their work is top of the line. They can do different languages, even dialects, and they have excellent talent choices. I am always pleased with the work that is done for my customers. Many of the customers are repeat customers which is a testimonial to the work of Message on Hold. I can highly recommend them.
My associates and I are very satisfied with Message-On Hold's level of expertise and turn around time in getting our orders complete. We are very satisfied with the quality of work.
Over the past few decades of working with Message-On Hold, I am very pleased with their prompt deliveries, quality products, and customer service. In addition, my customers are quite complementary of their company.
The Message-On Hold has always been very professional, thorough and dedicated to what we are trying to accomplish with our on-hold message. The voices used for the message have all been very eloquent, elegant and articulate. People listen to our message and not only pay attention to it. We receive many great comments from our customers on the message, the music and the voices used.
We love the quality of their work and their personalized customer service. We've used their service for many years and I'm sure we'll use them for years to come.
This sounds great. You read it perfectly. Thank you for turning this around so quickly! Message on Hold delivered on deadline! My company recently rebranded, and we needed a very fast turnaround for a new on hold phone script. The team at Message on Hold quickly produced a professional, high-quality recording that we are eager for our customers to hear.