Generous New Client Discount - Call 800.689.2353 to Learn More!
About Us
Since 1986, Message-On Hold has focused on creating some of the most effective, snappiest on-hold messaging you will encounter anywhere. Our audio message program is a very dynamic and exciting marketing application for communicating important messages to existing and potential customers. As pioneers in the on hold industry, we understand the technical features of your telephone system, and, as a result, deliver a messaging solution unmatched for quality and customer service.
Our on hold communications system was developed to take advantage of customer boredom while awaiting assistance. We built a robust communications system that:
- Talks about your company
- Promotes sales, marketing, communications, and brands
- Incorporates appropriate industry factoids
- Makes customers ask for more
Since those early days we've adapted to changes in technology. Automation levels in the call handling process increased, got more cost-effective, and remained user-friendly. Thousands of local, national and international customers said goodbye to silence and worn-out music, eliminating their worries about customers hanging up.
Technology has continued changing as IP-based phone systems become the norm. Message-On Hold remains the established leader in selling messaging solutions tailored to every system. Our state-of-the-art technology guarantees you'll capitalize on every second your customer is in your sales funnel.
With our world headquarters in San Diego, Message On Hold clientele also get the advantages that naturally come from being part of America's most wired city.
Call 800-689-2353 to make your customer experience more profitable starting right now. Or, if you prefer, click here to get the industry's highest level Message On-Hold quality working for you today to increase your sales.
Testimonials
The folks of Message on Hold are so easy to work with. They are quick, very professional and have fantastic customer service.
I have worked as a lead source with Message on Hold for over 14 years. I have always found my working relationship with the company to be extremely professional. They are very knowledgeable, resourceful and creative with customer solutions. As a lead source, one of the most important criteria is communicating and returning telephone calls. They are excellent at both keeping in touch and making sure I have the information I need in a time frame that meets my customer's needs. Their work is top of the line. They can do different languages, even dialects, and they have excellent talent choices. I am always pleased with the work that is done for my customers. Many of the customers are repeat customers which is a testimonial to the work of Message on Hold. I can highly recommend them.
My associates and I are very satisfied with Message-On Hold's level of expertise and turn around time in getting our orders complete. We are very satisfied with the quality of work.
Over the past few decades of working with Message-On Hold, I am very pleased with their prompt deliveries, quality products, and customer service. In addition, my customers are quite complementary of their company.
The Message-On Hold has always been very professional, thorough and dedicated to what we are trying to accomplish with our on-hold message. The voices used for the message have all been very eloquent, elegant and articulate. People listen to our message and not only pay attention to it. We receive many great comments from our customers on the message, the music and the voices used.
We love the quality of their work and their personalized customer service. We've used their service for many years and I'm sure we'll use them for years to come.
This sounds great. You read it perfectly. Thank you for turning this around so quickly! Message on Hold delivered on deadline! My company recently rebranded, and we needed a very fast turnaround for a new on hold phone script. The team at Message on Hold quickly produced a professional, high-quality recording that we are eager for our customers to hear.